Overview

Cypress Employment has a client in Mobile, AL looking for a Tech Support Analyst.
 
Job duties include but are not limited to:
1. Helpdesk- Resolve customer issues and train customers 
2. Installations of hardware and software throughout US
3. Attend tradeshows and road shows
4. Document troubleshooting in our CRM .
Need people that are used  to high-pressure/stress support positions directly with customers  / B2B

Printer repair ideal (such as for Ricoh, Berney, Canon, HP, etc)

Graphic design or print shop experience a plus

Very high mechanical aptitude / working with hands/ using tools, etc