Cypress Employment Services has a client in the Birmingham and Madison, AL area looking for Inside Sales Associates.
Job Description: The Inside Sales Associate is responsible for providing excellent service to all customers through direct sales skills, and prompt and courteous service; completing each transaction in a quick and efficient manner.
Advises customer on tools, hardware, and materials needed, and procedure to follow to complete task customer wishes to perform, informing customer about quality of tools, hardware, and equipment, and demonstrates use.
Responsible for assisting internal customers such as the warehouse personnel and teammates from other locations.
Responsible for aiding Outside Sales in writing up transactions, ensuring proper dispersal of those transactions, researching product and manufacturer info, and drafting proposals.
Performs all functions relating to the handling of merchandise or cash in accordance with corporate policies
Administers all point of sale opening and closing procedures in accordance with corporate policy
Resolves all customer complaints that is consistent with company policy, and with customer satisfaction in mind
Ensures that all customers receive receipts on all purchases
Communicates all merchandise needs or issues to appropriate supervisors
Contributes to the overall display and presentation efforts within the store environment, unpacking and checking in freight, including stocking/replenishing merchandise, following merchandising guidelines, and general store housekeeping duties
Assists Branch Operations Managers in keeping reports clean and up to date.
Performs regular cycle counts for showroom items in accordance with company procedures.
High school diploma or equivalent (GED)
1 year of inside sales experience (retail sales do not count)
Must have proficient math skills; Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Must have proficient computer skills
Must have proficient knowledge of processing systems; Microsoft Office, Excel, Word, Outlook
Must be able to lift 50 lbs.
Must have excellent customer service skills
Must be able to pass a pre-employment Drug screen, credit , background check and MVR.
Pay: $16 per hour
Schedule: Monday – Thursday 7 am – 4:30 pm, Friday 7 am – 4 pm.